D’Agostino Labs / Booking App
My role
UX/UI Design
The team
- 1 UX/UI Designer
- 1 Backend Developer
- 1 Frontend Developer
- 1 Project Manager
Duration
3 months
Status
Finished
What was going on?
The project emerged in the middle of the COVID-19 pandemic, a time when the demand for lab testing was at its peak. D’Agostino Laboratories was receiving hundreds of phone calls per day to schedule appointments, making the need for a digital solution both urgent and essential.
How we tackled it
The visual identity was already established by the brand, but we needed to adapt certain elements — including typography, iconography, and color usage — to better suit the digital environment. Due to the urgency of the situation, there wasn’t time for in-depth research beyond a comparative benchmarking of similar healthcare apps.
The design process followed a familiar structure: user flows and low- to high-fidelity wireframes built in Figma. Development was handled by the company’s internal tech team.
Selection of the test to be performed. Tap to expand.
Date and time selection with availability display. Tap to expand.
Patient information and confirmation of selected appointment. Tap to expand.
Successful appointment confirmation with details. Tap to expand.
List and download of completed test results. Tap to expand.
List and management of upcoming appointments. Tap to expand.
+3000
appointments booked during the first month
-1200
estimated phone calls avoided thanks to the app
+75%
of all appointments were booked through the app in its first month
As this was the first mobile app I designed, I had to learn common usage patterns and account for a wide range of screen sizes. I also had to adapt to very specific requirements from the lab — both in the data requested from users and in how information was displayed. Since the app was health-related and launched during a pandemic, language, icons, and color choices had to be handled with care to avoid overwhelming users.
As this was the first mobile app I designed, I had to learn common usage patterns and account for a wide range of screen sizes. I also had to adapt to very specific requirements from the lab — both in the data requested from users and in how information was displayed. Since the app was health-related and launched during a pandemic, language, icons, and color choices had to be handled with care to avoid overwhelming users.
Although I’m no longer part of Codev, I believe the best way to move the project forward is through ongoing iteration. Using continuous evaluation and measurement, outdated modules and features could be adjusted or removed, while new ones can be added based on client needs or market shifts.
Although I’m no longer part of Codev, I believe the best way to move the project forward is through ongoing iteration. Using continuous evaluation and measurement, outdated modules and features could be adjusted or removed, while new ones can be added based on client needs or market shifts.